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Solving common email issues in Prestashop

Fixing Email Problems

This page was written in English, please see the English version for the correct code changes.


There are a few reasons why Prestashop cannot send emails from your server, the most common ones are:

  • "From" field doesn't match your domain.
  • Incompatible additional headers.


Below are solutions to both:

In /tools/swift/Swift/Message.php line #79
Change

$this->setFrom("");

To

$this->setFrom("youremail@yourdomainname.com");

In /tools/swift/Swift.php after line 370
if (!($has_reply_to = $message->getReplyTo())) $message->setReplyTo($from);

Add the following code:

if (!$has_reply_to[0])
$message->setReplyTo($from->getAddress());


Now try sending a contact message....


If it still doesn’t work, make the following change:

In /tools/swift/Swift/Plugin/MailSend.php line # 159
Add

$params = "";